Privacy & Policies
Kindly read the Privacy & Policies carefully before proceeding.
Last Updated: [01-12-2024]
At [Exclusive - Resell], we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application ("Exclusive - Resell") for reselling and purchasing used products in India. By accessing and using the [Exclusive - Resell] platform, you agree to the practices described in this Privacy Policy.
Please read this Privacy Policy carefully to understand how we handle your personal data.
Information We Collect
To provide you with a smooth and efficient experience on our platform, we collect the following types of information:
Personal Information
When you register for an account, we may ask for certain personally identifiable information, including but not limited to:
- Name
- Mobile Number
- Address (for shipping and delivery purposes)
- Profile Picture (optional)
- Payment Information (such as credit card details or other payment methods)
Product Information
When you list products for resale, we may collect:
- Product details (description, condition, price, images, etc.)
- Shipping details for the product listed
Usage Data
We automatically collect information about how you use the App, including:
- Device information (e.g., mobile model, operating system)
- IP address
- Location data (for shipping and delivery purposes)
- Browsing activities within the App (pages visited, time spent on the App, etc.)
- Transaction details (purchases, sales, and payments made through the App)
Communication Data
If you contact us, we may collect the contents of your communications, including emails or chat messages.
How We Use Your Information
We use your information for the following purposes
- Account Management: To create, maintain, and manage your account, including verifying your identity.
- Transaction Processing: To process payments, complete product sales, and manage the reselling of goods between Buyers and Sellers.
- Product Listings: To enable you to list, buy, and sell used products on the platform.
- Customer Support: To provide assistance and respond to any queries or issues you might have regarding your account or transactions.
- Personalization: To personalize your experience by showing relevant products or promotions based on your activity on the platform.
- Marketing Communications: To send promotional offers, updates, and newsletters if you have opted in to receive them.
- Legal Compliance: To comply with applicable laws and regulations, including those related to financial transactions, fraud prevention, and consumer protection.
- Improvement of Services: To analyze usage patterns and improve the functionality of the App and its features.
How We Share Your Information
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us with our operations, such as:
- Payment processors
- Hosting and cloud service providers
- Customer support platforms
These third-party service providers are obligated to protect your data and use it only for the purposes for which it is shared.
Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations or a legal process (e.g., court orders, subpoenas)
- Prevent fraud, abuse, or unlawful activity
- Protect our rights, property, or safety, or that of our users or the public
Business Transfers
If [Exclusive - Resell] undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified if your information is transferred to another party as part of such a change.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request account deletion, we will remove your personal information, subject to any legal obligations or legitimate business interests.
Security of Your Information
We take the security of your personal information seriously and employ a variety of security measures to protect your data, including encryption, firewalls, and secure access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights and Choices
As a user, you have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
- Data Deletion: You can request that we delete your account and personal information, subject to any legal obligations or retention requirements.
- Opt-Out of Marketing: You can opt out of receiving promotional emails or notifications by clicking the "unsubscribe" link in the communication or adjusting your preferences in the App settings.
- Cookie Settings: You can manage cookie preferences through your device or browser settings. Please note that disabling cookies may affect the functionality of the App.
Cookies and Tracking Technologies
The App may use cookies, web beacons, and similar tracking technologies to collect data on how users interact with the platform. These technologies help us improve the App's functionality, track user behavior, and provide a more personalized experience. You can control cookies through your browser settings, but doing so may impact your experience on the App.
International Transfers
While the App is only available for users in India, please note that some third-party service providers may process your data outside India. By using the App, you consent to the transfer of your information to these third-party providers, subject to applicable data protection laws.
Children’s Privacy
The App is intended for use by adults aged 18 and older. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make changes, we will post the updated Privacy Policy within the App and update the "Last Updated" date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:
[Company Name: Exclusive - Resell]
[Email: admin@exclusive-resell.com]
[Phone: 7798480169]
[Address: Belgaum, Karnataka, India]
By using the [App Name] platform, you agree to the collection and use of your personal information as outlined in this Privacy Policy. Thank you for trusting us with your data!